Sunlover Reef Cruises:
Cancellations:
Any bookings cancelled within 72 hours of departure will be subject to a cancellation charge at the tour operators discretion.
A 100% cancellation fee may be charged for FIT passengers cancelling within 24 hours of departure.
A 100% cancellation fee may be charged for groups (10 or more pax) cancelling within 72 hours of departure.
Lets Go Surfing:
We surf in all weather and surf conditions providing it is safe. If the surf is too big, or the conditions unsafe, then we will reschedule the lesson. If you are unable to reschedule a lesson that we have cancelled then we can provide a refund. Otherwise there are no refunds, transfers (to other people), or cancellations. If you would like to reschedule a lesson you have booked, we need at least 24 hours notice. Failure to give the necessary notice will mean forfeiture of that lesson.
Balloon Aloft Sydney:
We must have 4 confirmed passengers for a flight to be scheduled. Bookings are subject to availability and confirmation. Bookings cannot be changed or cancelled within 10 days of flying.
Cairns Adventure Group:
50% Refund within 48 hours no refund if within 24 hours of departure
Bunyip Adventure Tour:
Passenger cancellation/date change of any tour, in less than 48 hours but more than 24 hours prior to a departure time will result in a 50% refund of money paid. Cancellation within 24 hours of tour departure or failure to take up a booked tour will result in a 100% forfeiture of the tour fare. Please note also that a “cancellation” includes a change to the date of a tour booking that requires the original booking to be cancelled.
Autopia Tours:
Terms and Conditions: Although every effort is made, Autopia Tours shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Autopia Tours retains the right to alter routes, itineraries, bus type, fares, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours. Accredited Bus Number: AC003612
Cancellation Policy: Cancellation within 2 to 7 days of departure prior to departure will result in a 50% loss of the ticket price; failure to board or cancellation within 48 hours of departure will result in full fare forfeiture.
Autopia Tours will not be held responsible for passengers failing to familiarise themselves with the booking terms and conditions.
Cape Byron Kayaks:
- 100% refund if cancelled due to weather conditions
- if cancelled inside 48 hours of departure 100% cancellation fee
- if cancelled outside 48 hours a full refund of the ticket price will be issued
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
