HARTLEYS CROCODILE ADVENTURES:
Cancellation Policy
Packages with transfers, meals or personalised wildlife experiences:
Outside of 24 hours - no charge.
12 - 24 hours before arrival - 50% charge.
Less than 12 hours before arrival - 100% cancellation fee applies.
Wildlife Coast Cruises:
Due to possible schedule amendments, we advise to check with our office before planning your itinerary.
Wildlife Coast Cruises reserves the right to cancel at short notice. If you wish to cancel your cruise, a 20% cancellation fee will apply. Cancellations within 48 hours of scheduled departure receive no refund. Some cruises may be cancelled due to weather, insufficient bookings or special events. In the event of this, an alternative cruise will be offered. If this is not possible, then at the discretion of management a refund will be considered.
Oceanic Victor:
Customers may make changes to their bookings up to 24 hours prior to visiting, these changes are made by the Agent on the Rezdy online booking platform.
If a customer wishes to cancel their booking the following conditions apply;
• A confirmed order is locked in. Changes can be made up to 24 hours prior to the original booking time, but is non-refundable.
• A pending order may be cancelled with a full refund.
• No shows are non-refundable.
• Cancellations of confirmed orders inside 7 days prior to the visit are non-refundable.
Oceanic Victor operates in a marine environment, and there is an inherent risk of cancellation due to heavy weather.
Oceanic Victor reserves the right to cancel visits if extreme weather or other conditions pose a threat to the safety of customers. In the event of cancellation by the operator, customers will be re-booked for an alternative date or provided with a full refund. Refunds will only be provided to the person who made the booking.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
